Knowledge Base

Welcome to our Knowledge Base, we are so happy to have you here. We have tried to answer the most common questions.

What is Prima Display?

Experience magnificent visuals with the Prima display, delivering clarity and brilliant colour reproduction. Immerse yourself in your favourite content on your wrist, with a display that brings your world to life.

What is an Ambient Light Display?

The Ambient Light Sensor automatically adjusts the brightness of the smart watch display panel, based on surrounding light levels. In order to be aware of your surrounding light, our smart watches offer you Ambient Display.

What is Lumax display?

A vivid display experience, illuminating your life with brilliant colour and clarity. Experience the next level of visual brilliance with SnapUp’s Lumax Display Technology on our Smart Watches.

What is ENC technology?
  • ENC (Environmental Noise Cancellation) Technology-enabled wireless earphones and earbuds help in subduing unwanted background noises and help capture your voice clearly.
  • As pandemic made major global workforce switch to work from home (or work from anywhere!) Being heard clearly on calls or meeting has become a mass necessity.
  • For that very aspect, make your every word count with the assistance of ENC technology.
What are dual-mic ENC and quad-mic ENC?
  • Currently, we feature models with 2 mic ENC (1 mic on each earbud) and 4 mic ENC (2mics on each earbud).
  • A dual-mic ENC performs as both a talking mic as well as to detect environmental noise, the AI algorithms analyse and suppress unwanted noise, this will suppress a good range of noise which will reduce the blaring horns in the traffic or noisy chatters nearby you.
  • A quad-mic ENC has a dedicated mic for talking as well as a dedicated mic for capturing environmental noise, along with the AI noise reduction algorithm, this will suppress a greater amount of noise range which will cancel out noise such as TV, Alarms and also a significant reduction in a human voice, traffic, and a couple of home appliances such as fans, ac, hairdryer, etc.
What is TWS?

With the development of Bluetooth technology, wireless earbuds have evolved into a very small size and cordless form factor that we call “True Wireless Stereo (TWS).”

What are the different types of TWS earphones?

There are two types of TWS earphones:

  1.   Semi in-ear Earphone:

The semi in-ear earbuds (also called half-in ear earphones) are already made in such a way that they fit in your ear. Semi In-ear earbuds lie in your ear close to your ear canal. They are therefore harder and they do not have an extra silicone attachment.

  1.   In-ear Earphones:

In-ear earbuds have a silicone ear tip. That part goes into your ear canal. The ear tips of in-ear earbuds are bendable and flexible. In-ear earbuds go deeper into your ear than semi in-ear earbuds.

What is ANC technology?

Active Noise Cancellation technology allows you to focus only on your music/calls. The built-in microphones cancels out most of the background noise around you and leaves you uninterrupted.

What is snap sync?

With our cutting-edge snap sync technology, effortless connectivity is just a mere flick of a wrist away. When you open the charging case lid, housing your earbuds, they come to life and get instantly synced to your device. No more fiddling with buttons or wasting time on pairing, just pure, seamless listening enjoyment!

  • Snap sync is a feature that enables you to experience a seamless connection between your smart devices and smartphone. With snap sync, the moment you turn on your device, it will automatically connect to the last paired device, without the hassle of manually connecting every time.
  • Thus ensuring that your devices are always connected and ready to go, whether you’re using your Smart Watch, TWS, or Neckband. With snap sync, you can enjoy a hassle-free and uninterrupted connection, giving you the freedom to focus on the things that matter most.
  • Say goodbye to the hassle of manual reconnecting, and hello to effortless and seamless connectivity.
What do you mean by health suite?
  • Health Suite refers to a comprehensive suite of health and wellness features integrated into a device.
  • It broadly includes features such as fitness tracking, Heart rate monitoring, Blood pressure monitoring, Pedometer, sleep analysis, and other health-related metrics. Health Suite is designed to provide users with a comprehensive view of their health and wellness, helping them make informed decisions about their health and lifestyle.
  •  Thus with Health Suite, users can track their progress, set health goals, and make necessary adjustments to achieve their desired health outcomes.
  • This is not a medical-grade device. Please consult a doctor for medical issues.*
What is Snap Alert?
  • In this fast moving age, where we want everything with a snap of a finger, our devices are enabled to support Snap Alert. A feature that allows your reminders and notifications to pop up in a snap.
  • The “Snap Alert” feature on your Smart watch keeps you connected to the world, right on your wrist. It allows you to receive all your social media notifications, reminders and other important alerts, making sure you never miss a beat.
  • With this feature, you can stay up-to-date with all your notifications, even while you are on-the-go. It’s the perfect solution for anyone who wants to stay organized and connected, without having to constantly check their phone.
What is Flash charge technology?
  • Flash Charge technology provides lightning-fast charging for your device, so you can get back to using it in no time. A fast-paced schedule requires an equally fast-paced device to keep up with the everyday hustle. Thus, we at SnapUp try to bring in neckbands, Smartwatches and earbuds that can match up with that pace of yours!
  • ​With Flash Charge-enabled devices, you can garner up to a total (The value may vary across different models) playtime of 10 hours with less than usual charge time.
  • Whether you want to binge-watch your favourite sci-fi episodes or carry on with your long online meetings, you just have to charge up your gear for only a few minutes!
  • Whether you’re in a hurry, or just want to get the most out of your day, Flash Charge technology is the ultimate solution for fast and convenient charging.